Payment Policy
At FALCAM, we are committed to providing a secure, fast, and convenient checkout experience. All payments made on our website are processed through Shopify Payments, one of the world's leading and most trusted payment platforms.
Accepted Payment Methods
We currently accept the following payment methods:
- Major credit and debit cards (Visa, Mastercard, American Express, etc.)
- Shop Pay
- Google Pay
- PayPal
The payment methods displayed at checkout may vary depending on your location and device.
Payment Security
Your payment security is our priority.
All transactions are encrypted using SSL (Secure Socket Layer) technology and processed securely through Shopify Payments or our authorized payment partners.
FALCAM does not store or have access to your complete credit or debit card information. Your payment details are handled securely in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
Currency
Orders are processed in the currency displayed during checkout. If your payment card is issued in a different currency, your bank or card issuer may apply exchange rates or foreign transaction fees.
Please contact your financial institution for more information regarding any additional charges.
Order Verification
To help prevent fraudulent transactions, FALCAM reserves the right to verify payment information before processing an order.
In some cases, additional verification may be required. If we are unable to verify your payment, your order may be delayed or canceled, and any authorized payment will be released or refunded according to your payment provider's policies.
Payment Authorization
After you place an order, your payment will be securely processed through Shopify Payments or the selected payment provider. Once the payment is successfully authorized, we will begin processing your order. If the payment cannot be authorized, the order will not be completed.
Failed or Declined Payments
A payment may fail for several reasons, including but not limited to:
- Insufficient funds
- Incorrect card information
- Bank security restrictions
- Payment authorization failure
- Temporary network or payment service issues
If your payment is declined, please verify your payment information or contact your bank before attempting the transaction again.
Taxes & Duties
Applicable taxes, shipping fees, and any duties (where applicable) will be calculated and displayed during checkout before you complete your purchase.
Contact Us
If you have any questions regarding payments or experience any issues during checkout, please feel free to contact our Customer Support team.
Email: service@falcamstore.com
We are always happy to assist you.